Security and Data Protection
Declaration on the obligation to inform
General information on Data Protection
Note on the controller
The controller responsible for data processing on this website is:
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Data Protection and the Use of Our Website
Use of our website is generally possible without having to provide any personal data. Wherever personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is to the extent possible voluntary on your part. This data will not be shared with third parties without your express consent. Please be aware that the transfer of data over the Internet (e.g. communication by e-mail) may involve security vulnerabilities. It is not possible to completely protect data against being accessed by third parties.
Personal data includes information such as your name, address or e-mail address that can be directly assigned to you as an individual. We collect and use the personal data that you provide to process your order, deliver the goods and process your payment. We reserve the right to propose a payment method other than the one chosen by you based on the information received. Furthermore, we also use your data to inform you about orders, offers and services. In accordance with the Data Privacy Act, please be aware that we save data provided by our customers. We treat the data we collect in accordance with the Data Protection Act.
Information, blocking, erasure
According to the Data Protection Act, you have a right to obtain information about your stored data and, if applicable, a right to have this data corrected, blocked or erased free of charge. If you do not wish to receive any information about our offers and services, simply send us an informal letter, email or fax:
Robotunits GmbH does not sell or rent your personal data to unauthorized third parties. Your personal data will always be treated confidentially and will only be shared with third parties if this is necessary in order for us to process your order or request.
Some of our website pages use so-called cookies in order to make our online offer more user-friendly and secure for you and allow you to shop as conveniently as possible. Cookies do not damage your computer and do not contain viruses. Cookies are small text files which are saved on your computer by your browser. No personal data will be saved in the process.
Most of the cookies we use are so-called “session cookies”. They are only valid for the duration of your visit to the webshop and are required to process your order. They are automatically deleted at the end of your visit. Other cookies remain saved on your device until you delete them. You can set your browser so that you are informed about when cookies are set and only allow cookies in individual cases, accept cookies for specific cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, this website’s functionality may be restricted, especially the webshop.
Server Log Files
The provider of these pages automatically collects and saves information in so-called server log files, which your browser automatically transmits to us. They include:
- Browser type and browser version
- Used operating system
- Referrer URL
- Host name of the accessing computer
- Time of the server request
This data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use. The basis for data processing is Art. 6 (1). (f) General Data Protection Regulation (GDPR), which allows data to be processed for the fulfillment of a contract or pre-contractual measures.
If you send us requests using the contact form, your details from the request form, including the contact details you provided there will be saved by us for the purpose of processing the request and in the event of follow-up questions. We will not share this data without your consent. Therefore, the data you entered in the contact form are solely processed on the basis of your consent (Art. 6 (1) (a) General Data Protection Regulation (GDPR)). You can revoke this consent at any time. Simply send us an informal e-mail to do this. The legality of the data processed until revocation remains unaffected by the revocation.
Registration on this Website
You can register on our website to use additional features on the site. The data you entered is only used for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. We will otherwise refuse the registration.
In case of important changes, for example, in the scope of our services or in case of technically necessary changes, we will use the e-mail address provided during registration to inform you in this manner.
The data you entered during registration is processed on the basis of your consent (Art. 6 (1) (a) General Data Protection Regulation (GDPR)). You may revoke your consent at any time. Simply send us an informal e-mail to do this. The legality of the data already processed remains unaffected by the revocation.
Data Storage Webshop
The data that you provide are required by us in order to fulfill the contract or to implement pre-contractual measures. We are unable to conclude a contract with you without this data. No data will be shared with third parties, with the exception of the necessary data to the transport company/shipping company commissioned by us to deliver the goods and to our tax consultant in order to fulfill our tax obligations.
Once the purchasing process has been completed, the data we saved during this process will be deleted. Once a contract is concluded, all data from the contractual relationship will be saved until the end of the tax retention period (7 years).
The data, such as name, address, goods purchased and date of purchase, will also be saved until the product liability expires (10 years). We process data in accordance with the legal provisions of Art. 96 (3) German Telecommunications Act and Art. 6 (1) (a) (consent) and/or (b) (necessary for fulfillment of the contract) General Data Protection Regulation (GDPR).
To receive the newsletter offered on the website, we require your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No other data will be collected or will only be collected on a voluntary basis. We use this data exclusively to send the requested information and do not share it with third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) General Data Protection Regulation (GDPR)). You may revoke your consent to the saving your data, e-mail address and the use thereof for sending the newsletter at any time, for example, by clicking on the “Unsubscribe” link in the newsletter. The legality of the data already processed remains unaffected by the revocation.
We will save the data you have stored with us for the purpose of subscribing to the newsletter until such time that you unsubscribe from the newsletter and delete it after you have unsubscribed from the newsletter. This does not affect data that we have saved for other purposes (e.g. e-mail addresses for the member area).
This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed.
If you enter data for the purpose of subscribing to the newsletter (e.g. email address), it will be stored on MailChimp’s servers in the USA.MailChimp is certified according to the “EU-US Privacy Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA, which aims to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyze our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to the MailChimp servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.
If you do not want an analysis by MailChimp, you must unsubscribe from the newsletter. We provide a link for this in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the MailChimp servers after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes (e.g. email addresses for the members’ area). For more information, see MailChimp’s data protection provisions at: https://mailchimp.com/legal/terms/.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to check whether data is entered on our website (e.g. in a contact form) by a person or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.
The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.
The data processing takes place on the basis of Art. 6 Abs. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.
Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.In this way, the behavior of the page visitors can be tracked after they have been forwarded to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.The data collected are anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages as well as outside of Facebook. As the website operator, we cannot influence this use of the data.You can find further information on protecting your privacy in Facebook’s data protection information: https://www.facebook.com/about/privacy/. You can also deactivate the remarketing function “Custom Audiences” in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use HubSpot for our online marketing activities. This is an integrated software solution with which we cover various aspects of our online marketing.These include:
- Content management (website and blog)
- E-mail marketing (newsletters and automated mailings, e.g. for the provision of downloads)
- Social media publishing & reporting• Reporting (e.g. traffic sources, accesses, etc. …)
- Contact management (e.g. user segmentation & CRM)
- Landing pages and contact forms
HubSpot is a US software company with a subsidiary in Ireland. Contact:HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.HubSpot is under the terms of the “” EU – US Privacy Shield Frameworks ”https://www.privacyshield.gov/welcome” certified and is subject to the TRUSTe ‘s Privacy Seal and the“ U.S. – Swiss Safe Harbor ”framework.
- “More information on HubSpot’s data protection provisions» “
Links to Social Media
We do not use any plug-ins of different social online platforms on our website (e.g. Facebook like/share buttons, etc.). Instead, we link to our company profiles on the Facebook.com, Xing.com, LinkedIn.com, plus.google.com, WordPress.com and YouTube.com platforms. The responsibility to protect data entered there or collected by such services lies with the respective social online platforms.
This site uses SSL encryption for security purposes and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
This website uses functions provided by the Google Analytics web analysis service. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. They are text files that are saved on your computer and make it possible to analyze your use of the website. The information generated by the cookie about your use of this website will generally be transmitted to and saved by Google on servers in the United States.
Google Analytics cookies are stored in accordance with Art. 6 (1) (f) General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
You can find more information on handling user data in Google’s data protection declaration: https://www.google.de/intl/de/policies/privacy/.
We have activated the IP anonymization function on this website. As a result, your IP address will be abbreviated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. The full IP address will only be transferred in exceptional cases to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, for compiling reports on website activity, and for providing other services regarding website activity and Internet usage to the website operator. The IP address of your browser determined within the scope of Google Analytics is not linked with other Google data.
You can prevent cookies from being stored by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to access all the functions provided on this website. In addition, you can prevent the collection of data generated by the cookie and data related to your usage of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Right to object to Data Collection
You can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics.
Demographic Characteristics of Google Analytics
This website uses the Google Analytics “Demographic Characteristics” feature. With it, reports are generated that contain statements about the age, gender and interests of the site visitors. This data comes from interest-related advertising by Google and from visitor data from third parties. This data cannot be assigned to a specific person. You can disable this feature at any time using the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described under “Right to Object to Data Collection”.
AdWords and Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
We use so-called conversion tracking in our application of Google AdWords. A conversion tracking cookie is set when you click on an ad placed by Google. Cookies are small text files that the Internet browser saves on the user’s computer. These cookies expire after 30 days and are not intended to personally identify the user. If the user visits certain pages of this website and the cookie has not expired, this allows Google and us to recognize that the user has clicked the ad and was directed to that page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked by AdWords customer websites. The information collected using the conversion cookie generates conversion statistics for AdWords customers who have opted for conversion tracking. Customers can track the total number of users who clicked on their ad and who were directed to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie in your Internet browser under User Settings. You will then not be included in the conversion tracking statistics.
“Conversion cookies” are saved in accordance with Art. 6 (1) (f) General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
You can set your browser to inform you when cookies are set and to only allow cookies in individual cases, to accept cookies in certain cases or to generally exclude them. You can also activate automatic deletion of cookies when closing the browser. If the cookies are disabled this website’s featurs may be restricted.
Our website uses plug-ins from the YouTube site operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plug-in, you will be connected to YouTube’s servers. This lets the YouTube server know which of our pages you have visited. If you are logged in to your YouTube account, you can have YouTube directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account. We use YouTube to ensure that our online services are presented in an appealing manner. This represents a legitimate interest as defined under Art. 6 (1).(f) General Data Protection Regulation (GDPR).
From our website we link to the website operated by CADENAS Website https://www.cadenas.de. The site is operated by CADENAS Konstruktions-, Softwareentwicklungs- und Vertriebs GmbH, Berliner Allee 28 b + c, 86153 Augsburg, Germany, Tel. +49 821 2 58 58 0-0, Fax +49 821 2 58 58 0-999, Info@cadenas.de, www.cadenas.de
CADENAS allows you to configure our products as CAD data and download them directly tailored to your system. The browser you use must connect to the CADENAS servers for this service. This allows CADENAS to collect information that our website has been accessed from your IP address. We use CADENAS to ensure a uniform and appealing presentation of our online services. This represents a legitimate interestas defined under Art. 6 (1) (f) General Data Protection Regulation (GDPR).
Customers and prospects
The following data of customers or interested parties may be stored:
- Data of contact persons at customers such as title, name, gender and addressing data including e-mail, telephone, mobile phone and e-mail address or other information required for addressing
- Authoritys of representation
- Processed business cases
- Any key for data exchange
The processing purpose consists in the processing and transmission of the data in the context of the business relationship (or initiation) with the customer, including text documents created and archived with automated support (such as correspondence) in these matters.
The legality of the data processing results from the necessity for the fulfillment of the contract concluded with the customer or the submission of an offer or – as far as the data of our contact person is concerned – from our predominant legitimate interest, which consists in the business relationship with you to maintain and process your orders or contracts with you, Art. 6 Para. 1 b and f GDPR.
In addition to processing the data to process inquiries and orders, we also use the data to carry out marketing measures, such as marketing campaigns with recommendations on products and services, customer surveys, market analyzes and events, by email or by post. The purpose of processing personal data in this context is for us to inform the customer about current product-related developments. The legal basis for the processing results from our overriding legitimate interest, which consists in realizing this purpose.
The use of personal data for advertising purposes can be contradicted at any time. A message to email@example.com is sufficient for this. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation. Customer data will be communicated to the following recipients if this is necessary to fulfill the above-mentioned purposes. • Heron Group companies• Tax advisors and auditors• to subcontractors / suppliers who participate in the provision of our services• Administrative and financial authorities• Legal representative in dunning and debt collection• Courts• IT service provider Data from customers and interested parties will be stored until the end of the business relationship and until the expiry of the warranty, compensation, statute of limitations and statutory retention periods applicable to us; in addition, until the end of any legal disputes in which the data is required as evidence.
Suppliers / subcontractors
The following data may be stored by suppliers:
- E-mail address or other information required for addressing that results from modern means of communication
- Data of contact persons at suppliers and subcontractors such as salutation, name, gender and addressing data including telephone, mobile phone and email address or other information required for addressing
- Authoritys of representation
- Processed business cases
- Any key for data exchange
The processing purpose consists in the processing and transmission of the data in the context of the business relationship, including text documents created and archived with automated support (such as correspondence) in these matters.
The lawfulness of the data processing results from the necessity for the fulfillment of the contract concluded with the business partner or – as far as the data of our contact person is concerned – from our predominant legitimate interest, which consists in maintaining the business relationship with him and To carry out deliveries or contracts with him, Art. 6 Para. 1 b GDPR. The data is processed in the course of fulfilling legal obligations arising from export controls, in accordance with Article 6 (1) lit. c. GDPR.
If necessary, data from suppliers or subcontractors will be passed on to the following recipients:
- Heron Group companies
- Banks for processing payment transactions
- Tax advisors and auditors• Customers from us, as recipients of your services
- Administrative and financial authorities
- Legal representative in dunning and debt collection
- IT service provider
Data from suppliers and subcontractors will be stored until the end of the business relationship and until the expiry of the warranty, compensation, statute of limitations and statutory retention periods applicable to us; in addition, until the end of any legal disputes in which the data is required as evidence.
Image data from video surveillance
Data that we process on the basis of consent will be stored until a revocation is received and for as long as the statutory deadlines provide.Consents granted can be revoked at any time independently of one another without affecting the legality of the processing carried out on the basis of the consent up to the revocation. The purpose of processing the image data from the video surveillance is to monitor locations that are subject to our house rules. The processing of this data is subject to our legitimate interest, which results from the guarantee of security standards.
Processing of personal data (description and scope)
In the context of applications we collect and process personal data such as:
Contact information (name, address, telephone number, e-mail)
Correspondence (appointment coordination etc.)
Application documents (letter of application, curriculum vitae, references, certificates, training, language skills, hobbies, date of birth, photograph, citizenship)
The sources for this are the postal way, e-mail and via the applicant portal of our website.
The data may be communicated to other companies within the Heron Group for the purpose of reviewing further similar vacancies.
Some companies of the Heron Group are located abroad or process your personal data there. The level of data protection in other countries may differ from that in Austria.
The following companies are part of the Heron Group:
Heron Innovations Factory GmbH
Dr. Walter Zumtobel Straße 2
Servus Intralogistics Holding GmbH
Dr. Walter Zumtobel Straße 2
Servus Intralogistics GmbH
Dr. Walter Zumtobel Straße 2
Dr. Walter Zumtobel Straße 2
Heron CNC-Technik GmbH
Dr. Walter Zumtobel Straße 2
SAFEDI Distance Control GmbH
Dr. Walter Zumtobel Straße 2
Heron Robotunits Vertriebs GmbH
Robotunits Italia s.r.l.
Z.I. Cima Gogna 68
32041 Auronzo di Cadore
8 Corporate Drive
NJ 08512 Cranbury
Robotunits Pty. Ltd.
23 Barrie Road
3043 Tullamarine VIC
If you do not wish this, please contact firstname.lastname@example.org. Your data will then only be processed for the application for the job advertisement for which you expressly apply.
In the case of applications for apprenticeships, the data will be stored for administrative purposes in our account on the www.laendlelehre.at platform. You can consult the portal’s data protection declaration at www.laendlelehre.at/datenschutzerklaerung .
Legal basis for the processing of personal data
The legal basis for the processing of applicant data is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
Processing is carried out for the purpose of handling application procedures.
Duration of storage
If an applicant is employed, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the applicant is not employed, the application documents will be deleted at the latest seven months after notification of the rejection decision, provided that no other interests on our part conflict with such deletion.
Right of objection
Applicants may withdraw their application at any time.